Services

Most companies are burden with uncollected debts. The effort to ensure continuous payment by debtors is also a cause for concern for many. We understand such situation and have the abilities to resolve these issues.

The awareness of the importance of debt management has prompted us to offer various debt collection services. Our debt collection method varies based on client's needs and requirements. The sizes of accounts will not be an issue for our company as we have the expertise to handle various accounts sizes.

Our range of services include call reminders, follow-up calls, total credit settlement, skip tracing, continuous field Visits, frequently Dailer number changing.

Clients Benefits :

In an economic situation where mis management of credit collection exists, debt collection services play an essential role in ensuring a company's sustainability.

Benefits of outsourcing your debt collection Debtfin Management Solutions -

1. Optimize expenses
2. Increase cash flow: Debt Collection Agencies can help increase your cash flow by reducing the amount of debts you have
3. Increase productivity
4. Increase time to focus on core business: By letting us collect your debts you have more time to develop your business
5. Fast payment: Customers normally pay faster once a Debt Collection Agency is involved with regular follow up
6. Cost-effective: We practise a no collection = no commission policy.

Account Factors :

Debtfin Management Solutions also has a unique way in handling inactive and untraceable accounts

We take into consideration the following factors in assessing accounts -

1. Age of Debt: As a basic rule, the older the debt, the more difficult and expensive to recover
2. As soon as internal staff has exhausted their recources in actively pursuing accounts, It is time to outsource to us.

Collection Method :

Debtfin Management solutions leadership was experience in the industry has generated a unique credit management technique. We take into consideration the company's operation method and the cost factor. This is to reduce the cost borne by our clients.

1. Initial Measure - Accounts received by clients will be assessed on collectability and risk before distributed to the collectors.
2. Information Gathering and Preparation - Our trained recovery Agents will determine whether the information included in the accounts received by banks are sufficient enough to begin the process of collection. If found insufficient, a visit and/or skip tracing will be conducted.
3. Collection calls and Negotiation - Calls are made by our professional recovery agents who are well versed in negotiation. They are trained to provide various options on re-payment plan ensuring successful debt collection. All procedures are documented for consistency and accuracy according to Quality principles and reviewed regularly for continuous improvement.
4. Skip Tracing - We will continue efforts to trace debtors even though it involves debtors who have not made payment for years or 'skip' their last known address/whereabouts. Skip tracing is performed by collecting as much information as possible about the subject through our various resources and also visitation. The information gathered is then analysed and verified for further action.
5. Visits - If we are unable to locate a debtor through the contact numbers provided or the debtor is not responding to our calls, then we will arrange for a field visit. Our staff of professional field agents can assist the debt recovery process through visiting the debtor at their office/business premises or home and conducting interviews which will help to locate missing debtors.

Account Collectability Method :

The length of period a debt has not been collected is the most important factor to ascertain the success of the collection. Therefore, proactive measures should be taken to collect the debt.

Research has shown that proactive action on debt management promised better returns. A debt left uncollected for a long period of time will reduce the possibility of successful collection.

with this knowledge Debtfin Management Solutions staffs will act promptly after receiving instructions from clients for other alter details of the customer.